Professional/Workplace Etiquette Course

Service Description

This training is aimed at cleaners, tea ladies, receptionists’ etc. that deal or interact with the public and/or VIP Clients, people of all calibers. Those staff members directly and indirectly seen and observed by clients. Your receptionist is the first face of the company most people see and meet. They need to be well-spoken, well-groomed, and have the skills to present the company well. Etiquette, such as shaking hands, offering tea and coffee, as well as body language, is greatly beneficial for a person fulfilling this role. In our ever-changing society, the fundamental rules of Etiquette remain a much-needed skill, in order to maintain a level of respect and hierarchy within our working environments. In the training, we come through to your offices, and cover the following: • Personal Hygiene • Conversation etiquette • Handshaking Etiquette • Work Dress Etiquette • Electronic Communication Etiquette • Introduction and Greeting Etiquette • Dining Etiquette • General Social Etiquette Etiquette Training lasts an average of 3.5 hours. Training is available in English, Zulu, Sesotho, or Xhosa Each Trainee is given a booklet with all the Etiquette we cover in the class, for future reference.